FitFlexer
Support
FitFlexer
Support
Email thefitflexer@gmail.com and we will get back to you, usually within two business days. Please include the email address you sign in with, and a screenshot if something looks wrong.
From the app, open Settings → Help to send us a support request, feedback or a feature request. It reaches the same inbox, and we reply to the email address on your account.
By post: Kyle Mathew, 277 Middle Country Rd, Unit #2018, Selden, NY 11784, United States.
In the app, open Settings → Delete Account. Your account and data are deleted as described in our Privacy Policy. If you can no longer sign in, email us from the address on the account.
Open Settings → Your data → Download My Data. We prepare a file with your profile, workouts, routines, logs and photos, and give you a link to download it.
Health data is needed for the app to work, so withdrawing consent means deleting your account (Settings → Delete Account). See the Consumer Health Data Policy.
Open their profile to block them, or use Report on a person, a league, a game, a routine, a workout or a custom exercise. Long-press a name or a row to find it. We review reports within 24 hours and remove content that breaks our Terms of Service. You can manage blocked accounts in Settings.
On the sign-in screen, tap Forgot password? to reset it. If you signed up with Apple or Google, use the same button you used before. Still stuck? Email us.